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CanadianISP.com is aware of the privacy concerns of its users. This document will detail our policy for collecting and using information gained from this website.

Privacy Policy
CanadianISP.com's policy on all aspects of our website is to respect and protect the privacy of our users. CanadianISP.com does not disclose, rent or sell your email address or any of your personal information we may receive to any third party, without your express, written consent.

Registration for our newsletter or bulletin boards requires an email address. All other details are optional. You may remove your records from our user database at any time and receive confirmation that the data has been removed from our systems.

Please note that contributions you make to the site (forums postings of any kind) become the property of CanadianISP.com, which we can delete or modify as we may see fit.

CanadianISP.com tracks (As do all Web Sites) the searches performed when looking for an ISP. We do not track personally identifiable information about the user performing the search, other than what all web servers track as a standard (The fact that a file was looked at, date, time, etc).

We do provide search statistics from this site to third parties from time to time. This data is available to all registered ISPs at no cost within the ISP Login section. We track which cities are searched, types of services, price points, business vs residential, etc. No identifiable information about a user is tracked or included in this analytical data.

Why would CanadianISP.com track this and why would an ISP want it, you ask? Say you live in a city that currently has no High Speed offerings, but 100 people a day were searching for service in that city, ISPs can use that information to roll out a broadband service in your city. So this information is tracked to make sure that users all over Canada can get good, fair, and competitive Internet service. Our data is used for market and competitive analysis by ISP's across the country, which allows them to stay competitive not only in the services they offer, but in their prices, as well. This data has also been used by hardware and services vendors to better target their offerings to the general public and ISPs, helping to develop improved Internet services for all. The data has also been used by various government agencies in helping to form or adjust various policies over the years.

Cookies
Upon login to our forums, CanadianISP.com sends a "cookie" to your computer. A cookie is a file that identifies you as a unique user. A cookie tells our Forum software that you previously logged in to our Forums, and stops our Forum software from asking you to login in again until you log out from our Forums. At this time, this is the only thing we use a cookie for.

Most Internet browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent.

Mailing to ISPs
From time to time, a paid advertiser will have us email all ISPs on CanadianISP.com with a commercial message. At all times mailings are done with our own software. This means that no contact information is given to these third parties. At the conclusion of a mailing, CanadianISP will provide to the advertiser the list of ISPs and their primary URLs that the mailing went out to, but nothing more. The only way that an ISP can identify themselves to an advertiser is if they choose to reply directly to the advertiser.
We do review advertisements for relevancy to ISPs. We do not accept ads from adult or illegal content sites. While we will not flat-out refuse a mailing from a non-ISP/IT related advertiser, they are all advised that CanadianISP really isn't the best venue for their ads (As of this date, we've already politely turned away fifteen requests for mass-mail campaigns that really didn't have any relevancy).